FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 3-7 working days of purchase. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

DUE TO COVID-19, ORDER PROCESSING AND SHIPPING TIMELINES MAY BE SLIGHTLY DELAYED

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

How Do I Cancel An Order?

We are only able to cancel orders within the first 6 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

Our policy lasts 12 days. If 12 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. contact.beverlia@gmail.com Reserves the right to deny any return request.

What Methods of Payment Do You Accept?

We accept Pay pal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-Check, G pay, Apple Pay, Shopify Pay( i.e. using your regular Bank Account)